A common error that has
occurred over the summer is "No Dial Tone". When you try and dial into the
Internet and the modem doesn't detect a dial tone you will get this
message.
The first thing you need to check is the phone jack
in the wall. The easiest way to do this is to unplug your modem cable and
plug a phone onto it, if you hear a dial tone then it would seem to be
okay.
The next thing to check is the line cord from the
wall to your computer. Again the easiest way to check it is with a phone,
plug on end in the wall and the other end in the phone and listen for a
dial tone.
The last thing you need to check is to make sure
that you have the line cord plugged into the correct port on the modem.
Usually there will be two ports on a modem, one that says PHONE and one
that says LINE. Your line cord must be plugged into the one that says
LINE.
At this point if everything checks out okay then the
only thing left that could possibly be causing problems is the modem
itself. We would recommend that the modem be replaced. Please call our
office before purchasing another modem to find out what we recommend for
optimum performance with our servers. |
